Resolutions

How Do I Change My Shipping Address?
You can change your shipping address by contacting us at support@1md.org or call (888) 393-4030 M-F 5AM to 6PM PST or Sat. 7AM - 4PM PST or Sun. 7AM - 11:30...
Fri, Dec 14, 2018 at 12:56 PM
I Need to Cancel my Order
You can cancel your order by contacting us at support@1md.org or call (888) 393-4030 M-F 5AM to 6PM PST or Sat. 7AM - 4PM PST or Sun. 7AM - 11:30AM within 2...
Fri, Dec 14, 2018 at 12:56 PM
I Accidentally Made a Duplicate Order…
If you’ve accidentally placed a duplicate order don’t worry, we can easily take care of this. Please contact support@1MD.org or call (888) 393-4030 M-F 5AM ...
Fri, Dec 14, 2018 at 12:57 PM
My Package Was Lost or Stolen...
Our product comes in white boxes that can be easily missed at times. Be sure to check the full exterior of your home (sometimes USPS leaves packages in o...
Fri, Dec 14, 2018 at 12:57 PM
What If I Received the Wrong Product?
We’re so sorry this happened. We pride ourselves on providing quality service and this is not how we do business. We will be happy to correct this right awa...
Mon, Feb 6, 2017 at 3:11 PM