Resolutions

How Do I Change My Shipping Address?
You can change your shipping address by contacting us at support@1md.org or call (888) 393-4030 on M-F 6 a.m. to 5 p.m. PST or S-Sun. 7 a.m.- 4 p.m. within ...
Mon, 14 Aug, 2017 at 1:14 PM
I Need to Cancel my Order
You can cancel your order by contacting us at support@1md.org or call (888) 393-4030 on M-F 6 a.m. to 5 p.m. PST or S-Sun. 7 a.m.- 4 p.m. within 24 hours of...
Mon, 6 Feb, 2017 at 3:13 PM
I Accidentally Made a Duplicate Order…
If you’ve accidentally placed a duplicate order don’t worry, we can easily take care of this. Please contact support@1MD.org or call (888) 393-4030 on M-F 6...
Mon, 6 Feb, 2017 at 3:08 PM
My Package Was Lost or Stolen...
Our product comes in white boxes that can be easily missed at times. Be sure to check the full exterior of your home (sometimes USPS leaves packages in o...
Mon, 6 Feb, 2017 at 3:00 PM
What If I Received the Wrong Product?
We’re so sorry this happened. We pride ourselves on providing quality service and this is not how we do business. We will be happy to correct this right awa...
Mon, 6 Feb, 2017 at 3:11 PM